Overview
The Operational Overview widget provides a comprehensive snapshot of how individual locations are performing in real-time. This includes data on uptime, downtime, dispatch, guest flow, queue status, and operator/attendant activity.
Best Use Case
The widget is ideal for managing real-time operations during busy hours or special events, ensuring maximum efficiency and guest satisfaction.
Setup and Configuration
Add to Dashboard: Navigate to your Dashboard and add the widget.
Customize Filters: Select location groups, operational metrics, or timeframes.
Activate Real-Time Data: Ensure data refresh settings are enabled.
Tips for Effective Use
Use operator status to identify staffing shortages.
Monitor guest flow metrics to adjust queue management.
Cross-reference uptime data with guest satisfaction scores for insights.
Example Use Case: A park operations manager uses this widget to monitor real-time data during peak hours. The manager notices a longer wait time at a specific ride and quickly reallocates staff to reduce the queue.