Overview
The Attractions.io integration allows queue time updates from Mobaro RideOps to be displayed inside the Attractions.io guest app. Operators will update queue times in RideOps as usual, and these times will automatically sync to the guest-facing experience.
To complete this setup, you will need:
An API Key provided by Attractions.io
A Queue ID for each location you want to sync (also provided by Attractions.io)
Note: This setup is available only to Super Users or Organization Administrators and must be completed in the Mobaro web backend.
Enable the Attractions.io integration
Go to Configuration
Log into the Mobaro web backend
Navigate to Configuration → RideOp
Enable the integration
Scroll to the Attractions.io section
Check Enable integration to Attractions.io
Enter your API key
Paste your Attractions.io API Key into the API Key field
The key is provided directly by your Attractions.io representative
If the key is missing or incorrect, queue times will not sync.
Add queue mapping to a location
You need to assign a Queue ID to each attraction where queue times should sync to the guest app.
Open the location settings
Go to Locations
Select the attraction you want to update
Click Edit
Enable RideOps for the location
In the location details view, locate the RideOps section
Ensure Enable RideOps is turned on and click RideOps Settings
Enter the Queue ID
Scroll to the Queues section
Enter the Attractions.io Queue ID provided for this specific attraction
Tip: Each attraction typically has its own unique Queue ID — enter the correct one so queue times map accurately.
How queue time updates work
Once the integration is enabled and queue IDs are mapped:
Operators enter queue times in RideOps
Mobaro automatically pushes the latest queue time to Attractions.io
Guests see live queue and operational status information in the Attractions.io app
Note: If operators do not update queue times frequently, the guest-facing queue display may appear outdated. You can configure a Queue Time Update Warning Threshold in the same Queues section to ensure operators are prompted in time.
Frequently asked questions
Q: Can I test the integration before going live?
A: Yes. Enable the integration and test with one attraction first to confirm the queue time display looks correct in the Attractions.io app.
Q: Who provides the API Key and Queue IDs?
A: You will receive these directly from your Attractions.io Customer Success representative.
Need help?
If you’d like support configuring the integration or verifying queue syncing, contact [email protected] and we’ll be happy to assist.