Overview
A Schedule can look complete and still reach nobody — usually because an Assignee lacks access to the Target Location. Schedule Metrics is the built-in check that confirms the Checklists, Targets, and Assignees on a Schedule actually resolve to people who can complete the work. This article covers what it checks and how to run it.
Users must be Super Users, be listed as an Owner on a Schedule, or have one of the following Roles:
Schedules: Create or Modify
Why this matters: Catching a permission mismatch at setup takes seconds. Catching it after a missed pre-opening inspection takes an incident review. Verify before you rely on the Schedule.
What Schedule Metrics confirms
Schedule Metrics cross-checks the pieces of a Schedule and surfaces where they don't connect:
The Checklists on the Schedule resolve correctly.
The Targets (Locations, Assets, or Location Groups) are valid.
The Assignees have access to those Targets — the most common point of failure.
Running the check
1. Add Checklists, Targets, and Assignees
Configure the Schedule with at least one Checklist, Target, and Assignee.
2. Open Schedule Metrics
From the Schedule, open the Schedule Metrics view.
3. Review and fix any gaps
Where an Assignee can't reach a Target, adjust Location access or the Target/Assignee selection until the metrics resolve cleanly.
Best practice: Run Schedule Metrics whenever you change a Schedule's Targets or Assignees, not just at creation — access changes over time as Users and Locations are reorganized.
Frequently asked questions
Q: Schedule Metrics looks fine but the Checklist still isn't showing. What else could it be?
A: For a Calendar Schedule, confirm an active slot exists right now (a pattern or specific slot covering the current time). Metrics confirms the people and Targets connect; slots control when.
Q: Does Schedule Metrics change anything?
A: No. It's a read-only verification view — it reports problems, it doesn't fix them.