Overview
The Ride Queue widget gives a real-time read on queue or wait status across the rides you select, so an operations team can see where guests are stacking up right now.
Heads-up: This is a RideOps widget. It depends on queue data being available for your rides, which may come from RideOps directly or from a connected queue/throughput integration. Without that data source, the widget has nothing to show.
Why this matters: Queue status is a live operational signal — spotting a building queue early lets you reallocate staff or open capacity before guest wait times become a complaint.
Configuration and filters
This widget shows a live snapshot rather than a historical range. Scope it with:
Locations and Location Groups to choose which rides are shown.
A data source setting, where your queue data can come from more than one source (for example RideOps itself or a connected integration).
Best practice: Put this widget on a real-time operations Dashboard (full-screen or a wall display) rather than a historical reporting one — its value is in the live read, not a time range.
Frequently asked questions
Q: Why doesn't my ride show a queue?
A: The ride needs queue data flowing from a supported source. Confirm RideOps and any queue integration are configured for that Location.
Q: Does this widget show historical queue trends?
A: It's a live snapshot. For operating metrics over time, use the RideOps Statistics widget instead.