Exclusions allow you to remove specific dates from schedules and calendars in Mobaro. Whether it's a national holiday, weather-related closure, or planned downtime, you can stop checklists from being assigned on days when operations are not running normally.

You can add exclusions at the master calendar level (which affects multiple schedules) or at the individual schedule level (which applies to a single instance). This flexibility helps you control exactly when and where checklists appear.

When you add an exclusion to a schedule, Mobaro automatically removes any pattern slot that overlaps with that day. If you'd prefer more control, you can choose to also exclude specific slots as well.

If you use a shared calendar across multiple locations, this is the best place to manage holidays and other global closures.

Start by navigating to Schedules from the left-hand navigation menu in the Mobaro Backend. From there, click Calendars to open a list of all master calendars available for your organization. Find the calendar you want to update and click Edit to begin making changes.

Once inside the calendar, you can now go to add the exclusion period. To do this, click on Exclusions and then click + Add Exclusion.

When adding the exclusion you will need to provide these details:

Click Save Changes when finished configuring the exclusion.

Sometimes, a specific location may need to skip a day—whether it's due to weather, a private event, or planned maintenance—even while other locations remain open. In those cases, you can apply an exclusion directly to that schedule without affecting anything else.

Start by going to the Schedules section in the Mobaro backend. Locate the specific schedule you want to update and click to open it.

Once inside the schedule, you can now go to add the exclusion period. To do this, click on Exclusions and then click + Add Exclusion.

When adding the exclusion you will need to provide these details:

Click Save Changes when finished configuring the exclusion. This exclusion applies only to the selected schedule—it won’t affect the master calendar or any other schedules tied to it.

Q: What’s the difference between excluding a date in the master calendar vs. an individual schedule?
A: Excluding a date in the master calendar affects all schedules that use it. Excluding a date in an individual schedule only affects that one schedule—great for handling local closures or changes without affecting other locations.

Q: Will the exclusion remove checklists that are already scheduled?
A: Only if those checklists haven’t started yet. If the exclusion is added after a slot has already begun, Mobaro will not remove or cancel it.

Q: Can I exclude just one slot on a day instead of the entire day?
A: Yes. When creating an exclusion, you can choose to exclude only specific slots rather than all that fall on that day.

Q: What happens if the same date is excluded in both the master calendar and an individual schedule?
A: It depends on where the slots are defined.

Q: Are exclusions visible to mobile app users?
A: No. Exclusions are used to control when checklists are assigned. Mobile users simply won’t see a checklist if it was excluded from being scheduled.

Q: Can I edit or remove an exclusion after it's been created?
A: Yes. You can open the Exclusions tab in the schedule or calendar and modify or delete any future exclusion. Changes will apply immediately. Already excluded active slots will not be re-triggered.