Search results by ID — Find results using either results/12345-A or 12345-A

Scanner/QR codes — Add unique scanner codes to assets (and forms/editors) with validation to prevent duplicates

Assignment + external systems — Assignees are now included when assignments are sent to external systems (e.g., webhooks)

RideOps downtime workflow control — New toggle for signing out attendants when downtime is created

Reliability improvements — Fixes for checklist ruleset editing, widget errors when no data source is selected, and better audit accuracy for “Updated by"

Close downtime and reopen rides directly on RideOps — Operators can close non-blocking downtimes and reopen locations directly from RideOps

Search by result ID — You can now search results using either results/12345-A or 12345-A

Scanner/QR code support + uniqueness validation — Asset (and form/editor) workflows now support scanner codes, with validation to ensure each code is unique

Scanner code validation API — Added an endpoint to check whether a scanner code is already in use

Simplified assignment definition remapping — Remapping now only requires mapping entries that are currently used (for example, if only State is used, you only need to remap the active state entries)

Assignees included for external systems — Assignees are now included when assignments are sent to external systems (for example, webhooks)

Assignment trigger guidance — Added a hint when configuring assignment triggers: setting a custom deadline overrides the default from Active Directory

Sign out attendants on downtime creation (toggle) — New setting in Configuration → RideOps → RideOps Keys: Sign out all attendants on downtime creation

Close downtime and reopen rides directly on RideOps — Operators can close non-blocking downtimes with a duration and short description, reopen the ride, and see reopen options that respect what the organization allows directly from RideOps

Start downtime before opening — Operators can start downtime when a ride isn’t ready to open

Single vs. multiple category selection — You can now choose whether downtimes allow selecting one downtime category or multiple downtime categories

Required downtime category — You can now require that at least one downtime category is selected for every downtime

Bulk Inheritance — Added the ability bulk add/remove/replace Calendar inheritances to multiple Schedules at once

Webhooks: dispatches resource — Added dispatches as a resource for webhooks.

RideOps widgets — Fixed an error that could occur when a widget data source wasn’t selected

Results — Fixed an issue where updating a result didn’t update the Updated by field when a different user made the change

Checklist ruleset editor — Fixed ruleset details loading so the correct ruleset is shown when viewing/editing (instead of always showing the first one)

Answer distribution charts — Fixed smiley/icon legends not displaying correctly

Operational log report — Daily overview of park operations with park-wide and per-location breakdowns (contact your Customer Success Manager to enable)

Schedule metrics visibility — Users without schedule edit access can now view schedule metrics (contact your Customer Success Manager to enable)

Operational log report — Added a daily operational log that summarizes the day’s operations with park-wide and per-location breakdowns (contact your Customer Success Manager to enable this feature for your account)

Ride load development widget — Added the ability to toggle average lines on/off for both riders and dispatches

Ride operations timeline widget — Added the ability to toggle operational hours on/off for configured locations

Schedule metrics access — Users without permission to edit schedules can now view schedule metrics (contact your Customer Success Manager to enable this feature for your account)

Date selector — Clicking on the month name on a schedule or calendar now allows you to use a datepicker to easily select future months and years.

Assignment editor (completed reports) — Added an assignment editor when viewing completed reports in the backend

Locations — Added the ability to pull the Opening Hours calendar name and ID to the /locations calls

Authorization — Pin code entry now supports keyboard usage

Ride operational efficiency widget — Fixed the calculation for available dispatchable units

Ride operational efficiency widget — Plotted available dispatchable units on its own axis for easier reading

Ride operational efficiency widget — Updated the available dispatchable units series color to red

Mobile app calendar — Fixed an issue where the calendar could time out before loading all early start–eligible checklists

Operational log report — Fixed a timing issue for reports sent daily

Operational log report — Adjusted Units in service to Total dispatches

Edit downtime start and resolved times using specific dates and times

New RideOps widgets for operational efficiency and a full operations timeline per ride

Upload external reports via API (/results/external)

Add attachments to notes for better documentation in the field

Closing time reminders for RideOps locations based on configured opening hours

Edit downtime timestamps — Update downtime start and resolved times with specific dates and times

Downtime template behavior — Choose whether starting downtime creates an assignment, doesn’t create one, or follows your global default

Closing time reminders — Enable a closing time reminder for RideOps locations based on configured opening hours

Ride operational efficiency widget — Compare total dispatchable units and capacity vs. total registered riders

Ride operations timeline widget — View open, closed, downtime, and lagtime as one continuous timeline per ride

File attachments in notes — Attach files directly to notes

External report upload endpoint — Upload external reports via the API (/results/external)

Open assignments from a checklist — Open the location’s assignment list from within a checklist using the menu

Additional unit options — Added additional unit options in the unit selector on number questions

HEIC downloads — Fixed an issue where HEIC images were being downloaded as MP4 files

Uncategorized materials on mobile — Fixed an issue where materials weren’t shown on mobile when uncategorized

Long material names — Fixed a UI issue with materials that have long names

Excel export filters — Fixed an issue where the assignment Excel export didn’t respect Created by filters

Category filtering — Fixed an issue where filtering by assignment category returned no results when multiple assignment definitions shared the same category name

Various UI/UX improvements and bug fixes