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Create new users in your organization

Add new users to your account and assign them roles, locations, and settings they need to access your platform.

Logan Bowlby avatar
Written by Logan Bowlby
Updated over a week ago

Overview

Adding users gives your team access to Mobaro so they can complete checklists, manage assignments, and receive notifications.

You can assign roles and user groups during setup and tailor each user's settings to match their responsibilities.


Create a user

Go to the users section

From the Mobaro Backend, go to Users from the sidebar.

Add a new user

Click + Create to open the new user editor on the right-hand panel.

Fill in the required fields

At a minimum, enter:

  • Name

  • Email address

  • Password (must be at least 8 characters)

Optional:

  • External ID

  • Phone number

  • Language preferences

  • Profile image

You can also choose to:

  • Force user to change password on first login

  • Disable Mobaro authentication (for SSO setups only)

super users only Assign roles and groups

Scroll down to the Direct Memberships section and assign:

  • Roles — choose a role that gives the user access to what they need.

  • User groups — assign them to a group for easier assigning and permission management.

  • Locations — define where this user can be a member of.

Note: Users without super user access can still assign roles, user groups, or locations—but only by editing the role, group, or location directly. They won’t be able to assign these from the user’s profile.

optional Configure advanced settings

You can scroll further to adjust user-specific preferences like:

  • RideOps PIN code

  • Notification or app settings

  • Date and time format

  • Personalized temperature or display preferences

Click Save when finished.


Best practices

  • Assign a role during creation so users only access what they need.

  • Use groups to organize staff by department, team, or region.

  • Use consistent naming and email patterns for easier management.


Frequently asked questions

Q: What’s the minimum required to create a user?
A: You only need a name, email, and password (8+ characters).

Q: Can I assign roles or locations later?
A: Yes. You can update any user’s roles, groups, or locations at any time by editing their profile.

Q: What’s the “disable Mobaro authentication” option?
A: This removes the standard login form. It should only be used for users signing in through SSO (single sign-on).

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