Overview
Adding users gives your team access to Mobaro so they can complete checklists, manage assignments, and receive notifications.
You can assign roles and user groups during setup and tailor each user's settings to match their responsibilities. Note that the methods for assigning roles and groups may vary depending on user permissions.
Create a user
Go to the users section
From the Mobaro Backend, go to Users from the sidebar.
Add a new user
Click + Create to open the new user editor on the right-hand panel.
Fill in the required fields
At a minimum, enter:
Name
Email address
Password (must be at least 8 characters)
Optional:
External ID
Phone number
Language preferences
Profile image
You can also choose to:
Force user to change password on first login
Disable Mobaro authentication (for SSO setups only)
super users only Assign roles and groups
Scroll down to the Direct Memberships section and assign:
Roles — choose a role that gives the user access to what they need.
User groups — assign them to a group for easier assigning and permission management.
Locations — define where this user can be a member of.
Note: Users without super user access can still assign roles, user groups, or locations—but only by editing the role, group, or location directly. They won’t be able to assign these from the user’s profile. However, workarounds exist for managing access effectively: non-super users can add users to groups or locations by editing the respective group or location directly.
optional Configure advanced settings
You can scroll further to adjust user-specific preferences like:
RideOps PIN code
Notification or app settings
Date and time format
Personalized temperature or display preferences
Click Save when finished.
Managing User Access in Restricted Scenarios
In cases where direct editing of user profiles or memberships is restricted due to role-based permissions or training account limitations, alternative methods can be used:
For Non-Super Users: Manage access by editing the relevant group or location directly to add users.
Best practices
Assign a role during creation so users only access what they need.
Use groups to organize staff by department, team, or region.
Use consistent naming and email patterns for easier management.
Periodically review roles and group assignments to maintain proper access control.
For restricted accounts or non-super users, use entity-based permissions to manage access effectively.
Frequently asked questions
Q: What’s the minimum required to create a user?
A: You only need a name, email, and password (8+ characters).
Q: Can I assign roles or locations later?
A: Yes. You can update any user’s roles, groups, or locations at any time by editing their profile.
Q: What’s the “disable Mobaro authentication” option?
A: This removes the standard login form. It should only be used for users signing in through SSO (single sign-on).