How Users Can Gain Certifications
In Mobaro, users can gain certifications either through manual creation by administrators or by completing Certification Processes in the Certification Center of the Mobaro mobile app.
Manually Assigning Certifications
Administrators can manually create and assign certifications using the Certifications page in the Mobaro Backend.
Navigate to Certifications
Open the Mobaro Backend, go to the 
Competencies section, and select
Certifications.
Create a New Certification
Click the + Create button to open the editor.
Fill Out Certification Details
Add User: Select the user(s) who will receive the certification.
Add Competency: Choose the competency the certification is tied to.
Set Expiration Details
By default, certifications are set to Never expires.
To specify an expiration date, uncheck the Never expires option and select a date under Expiration date.
optionalEnable the Mark as due for renewal checkbox to flag the certification for renewal at a set date.
optionalAdd Attachments: Upload relevant documentation, such as scanned certificates or proof of training.
Save the Certification
Click 
Save to finalize the certification. The assigned user will now see this certification in their profile.
Earning Certifications via Certification Processes
Users can earn certifications through predefined Certification Processes, which are typically tied to tasks or training requirements, using the Mobaro mobile app.
Access the Certification Center
Open the Mobaro mobile app and navigate to the Certification Center from the main menu.
Start a Certification Process
Select a process under the Certification tab. Follow the assigned Checklist or task as defined by the process.
Receive Certification
Once all steps are completed and validated (if applicable), the certification is awarded and visible under the Competencies tab in the Certification Center.
Certification Management and Expiration
Viewing Certifications
Users can see all their certifications and their expiration statuses under the Competencies tab in the Certification Center.
Renewing Certifications
Certifications marked with Mark as due for renewal will automatically activate the associated Certification Process starting from the renewal date. This allows users to retake the Certification Process to renew their certification before it expires.
How Renewal Works:
Enable Renewal During Certification Creation
When creating or editing a certification process, check the Mark as due for renewal option and set an expiration date. This ensures the renewal process is triggered.Activation of Certification Process
On the renewal date, the associated Certification Process will become active again in the Certification Center, allowing users to retake the process.User Action
Users must complete the reactivated Certification Process, including any required tasks or validation, to extend their certification.
Tip: Administrators can monitor progress through the Certification Processes page to ensure timely completion of renewals.
Frequently Asked Questions
Q: What happens if a certification is not renewed before the expiration date?
A: If a certification expires without being renewed, the user will lose the associated competency. To regain the competency, the user must complete the Certification Process again or be granted the certification manually by an administrator.
Q: Can certifications with no expiration date be renewed?
A: Certifications marked as Never expires do not require renewal. If a renewal is necessary, you can edit the certification, set an expiration date, and enable the Mark as due for renewal option.
Q: How will users know when a certification is due for renewal?
A: Users can see upcoming renewals in the Certification Center of the Mobaro app. Additionally, administrators may notify users manually if necessary utilizing the Competency Overview dashboard widget.
Q: Can administrators manually override the renewal process?
A: Yes, administrators can manually edit certifications at any time to adjust expiration dates, renewal flags, or reassign competencies without requiring the user to complete the Certification Process again.
Q: Can the same Certification Process be used for initial certification and renewal?
A: Yes, the same Certification Process can be used for both initial certifications and renewals. When the Mark as due for renewal option is enabled, the process will reactivate from the renewal date.