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Editing the Uptime Summary for a Location
Editing the Uptime Summary for a Location

This article explains how to edit the Uptime Summary of a location to add a downtime period or adjust an uptime record.

Logan Bowlby avatar
Written by Logan Bowlby
Updated over 2 weeks ago

Overview

The Uptime Summary is a vital feature in Mobaro that allows users to manage and review operational and downtime data for a specific location. This article explains how to add downtime periods, edit existing uptime entries, and ensure accurate data tracking for operational performance reports.


How to Access the Uptime Summary

Navigate to Locations in the Mobaro Backend.

Select the desired location from the list.

Click the Uptime Summary icon in the toolbar to open the summary window.


Adding a New Downtime Period

To reflect a past downtime period, follow these steps:

Open the Add Downtime Dialog

In the Uptime Summary window, select an uptime period and click the Add downtime for this period button.

Reminder: Downtimes cannot be added to uptime periods with an already existing downtime.

Enter Downtime Details

  • Start Time: Use the date and time picker to select when the downtime began.

  • End Time: Select when the downtime ended.

  • optional Category: Choose the appropriate Downtime Category (e.g., technical failure, maintenance).

  • optional Description: Add a description to explain the downtime.

  • optional Attachments: Upload relevant files (e.g., photos or maintenance reports).

Tip: Use detailed descriptions to ensure the downtime is properly categorized for reporting purposes.

Save the Downtime

Once all fields are filled in, click Save to add the downtime to the Uptime Summary.


Editing an Uptime or Downtime Period

To adjust an existing uptime or downtime entry:

Select the Entry to Edit

  • In the Uptime Summary, locate the entry you want to update.

  • Click the Edit Period icon next to the entry.

Adjust the Details

  • Update the Start Time, End Time, or other fields as necessary.

  • Ensure the Downtime Category still aligns with the event's nature.

Save Changes

Click Save to finalize the updates.


Deleting a Period

If an entry was created by mistake, you can delete it:

  1. Click the Delete Period icon next to the entry.

  2. Confirm the deletion in the pop-up window.

Caution: Deleted entries cannot be recovered.


Frequently Asked Questions

Q: Can I add a downtime period that spans multiple days?

A: Yes, downtimes can span multiple days by selecting appropriate start and end times.

Q: What happens if I forget to click Save?

A: Changes will not be recorded if you don’t click Save. Always confirm your edits.

Q: Do downtime entries affect reports?

A: Yes, downtimes impact operational and performance reports. Accurate data ensures valid reporting.

Q: Can I attach multiple files to a downtime entry?

A: Yes, you can attach multiple files such as images or documents to provide additional context.

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