Mobaro

Track Uptime and Downtime for Locations — enable Operational Logging, log and correct periods, and read each Location's operational status.

Utilizing Operational Logging

Use the Uptime Summary on a Location's page to review its operating periods and downtime history, correct or close downtime entries, and log a past downtime after the fact.

Reviewing downtime on the Locations page (the Uptime Summary)

The three operational-time metrics Mobaro tracks — uptime, downtime, and (in RideOps) lag time — what each measures, how they relate, and where they surface.

Uptime, downtime, and lag time explained

How log book surfaces in RideOps as a dedicated Activities page — Today and Planned tabs, full timestamp display, and when to use it instead of the web or Mobaro…

Log book in RideOps

How log book surfaces in the Mobaro mobile app — the Activities section on each Location's Operation detail view, the Today/Planned toggle, and when to use it instead of the…

Log book in the Mobaro app

How log book surfaces in the web Backend through the Operational Log dialog. Covers the three filters (Time frame, Time range, Activity Type), the User filter, three worked examples, and…

Log book on the web — the Operational Log dialog

Deep dive on Mobaro's two reliability metrics — MTTR (mean time to repair) and MTBF (mean time between failures). Covers how to read them, filter the widget, three worked examples,…

MTTR and MTBF — Mobaro's reliability metrics

An overview of Downtime in Mobaro — the lifecycle of a downtime, how it's logged, configured, measured, reviewed, and reported, and where it touches Locations, RideOps, and Dashboards.

Using downtime in Mobaro

Set up Downtime in Mobaro — grant the Manage Downtime permission, enable operational logging on Locations, create downtime categories, and configure automatic Assignment creation.

How to Get Started with Downtime in Mobaro

How Mobaro measures a downtime registration — nominal operational hours, downtime percentage, the rule to count only expected operating time, worked scenarios, and editing closed downtimes.

How Mobaro calculates Downtime registrations

Open and close Locations, log Downtime, and view live operational metrics from the Operations tile in the Mobaro Mobile App.

Managing Downtime and uptime from the mobile app

How Mobaro Dashboards visualize downtime — five color states on Location cards (grey, green, grey-stripes, yellow, red) plus the Location MTTR/MTBF widget for reliability metrics over time.

Downtime on Dashboards — color states and metric widgets

Use a Location's Uptime Summary to add past downtime periods, edit uptime/downtime entries, and delete mistaken ones — keeping operational and downtime reporting accurate.

Editing the Uptime Summary for a Location

How Mobaro uses a Location's opening-hours Calendar and time zone to trim Downtime to real operating time — the core rule, single-day and multi-day worked examples, and where it applies.

How opening hours affect downtime tracking

Log book is the activity timeline for every Location in Mobaro — covering openings, closings, downtime, Checklists, Assignments, Notes, sign-ins, and planned events. Available across the web Backend, Mobaro app,…

Log book — activity timelines across Mobaro

Predefine common downtime scenarios as templates so operators can log them in seconds on RideOps — and control whether each one creates an Assignment (blocking vs non-blocking).

Creating downtime templates for use in RideOps

Logan Bowlby

Operations

Status

Product Updates

Home

Backend App

Academy

Developers

About

RideOps

Backend

Careers

Privacy

Resources

Support

Company

Developer Hub

Find answers and get help from Intercom Support and Community Experts

Conversations you've started through the messenger will appear here.

No conversations created by you

Try using different keywords or checking for typos.

No conversations found

Title

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.

No tickets created by you

No tickets found

Track the progress of all tickets and conversations related to your company.

Customer Portal.

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you

Tickets

No access to tickets portal

Search

Skip the search. Describe what you’re trying to do and get a grounded answer.

Browse articles and guides in this topic.

Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

Reading along with you

Dansk

English

Español

url(https://downloads.intercomcdn.eu/i/o/ng5go25r/41273/6962de11de8cd166764a686a4555/067c3d7c2ab413cfd3bb18b2653a8d61.png)