Overview
Operating hours define when a location is expected to operate. By assigning a calendar and time zone, you enable Mobaro to calculate uptime and downtime based only on those defined hours.
This ensures downtime reporting reflects true operational time, not full 24-hour days.
Tip: Operating hours are set per location, and each location can only have one assigned calendar.
Open the location editor
To set operating hours:
Go to Locations.
Select the location you want to configure.
Click the edit icon to open the Location editor.
Assign a calendar and time zone
Inside the editor, locate the Opening hours section.
Click Add calendar.
Select an existing calendar that defines the correct open hours.
Choose the Time zone that matches the location’s local operating hours.
Save your changes.
Note: The same type of calendar used for schedules can also be used here, but your operating hours and scheduling hours may differ. If so, create a dedicated calendar for operating hours.
How this affects downtime tracking
Once a calendar and time zone are assigned, Mobaro will automatically use these settings to calculate downtime and uptime metrics.
Downtime is counted only during defined operating hours.
Uptime reflects available open hours for the location.
If a downtime begins outside of those hours, it won’t count until the next operational period begins.
Important: Downtime calculations update when the downtime is closed, not while it’s active. Before closing, a downtime may appear longer since it temporarily includes hours outside your operating range. Once closed, Mobaro recalculates to show the accurate in-hours duration.
For a deeper explanation and examples, see how operating hours affect downtime tracking.
Best practices
Always assign the correct time zone when linking a calendar. Incorrect time zones can cause inaccurate downtime totals.
Review your calendars under Configuration → Calendars to confirm they match each park or region’s hours.
If your operating hours differ from maintenance or staffing hours, use separate calendars to keep data accurate.
Recheck linked calendars annually or seasonally if park hours change.
Tip: Consistent use of operating hours across all locations ensures downtime comparisons in dashboards and reports remain accurate.
Frequently asked questions
Q: Can I assign more than one calendar to a location?
A: No. Each location supports only one operating hours calendar.
Q: What happens if no calendar is assigned?
A: Downtime and uptime will default to a full 24-hour day.
Q: Why does downtime look longer before closing?
A: Mobaro recalculates downtime durations upon closure. Before it’s closed, the full elapsed time is shown.
Q: Do I have to set the time zone each time?
A: Yes. Each location must have an explicitly defined time zone to ensure calculations match local operating hours.
Q: Can I use my schedule calendar for operating hours?
A: Yes, but it’s best practice to create separate calendars if your schedule differs from your operating window.