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Bulk-managing Assignments from the Backend

Select multiple Assignments at once to reassign, set deadlines and priorities, change Categories or Location, and resolve in bulk — keeping large task lists under control.

Written by Logan Bowlby

Overview

When Assignments pile up, editing them one at a time is slow. From the Assignments page in the Mobaro Backend you can select many Assignments and act on all of them at once — reassigning, setting a deadline or priority, changing Categories or Location, and resolving. This article covers each bulk action and when to use it.

Users must be Super Users or have the following Role to bulk-edit Assignments:

  • Assignments: Modify (with access to the relevant Locations)

Why this matters: Bulk actions turn an afternoon of one-by-one edits into a few clicks — reassigning a departing teammate's open tasks, pushing deadlines after a closure, or clearing a batch of resolved items in one pass.


The bulk actions

After you select one or more Assignments, a toolbar of actions appears at the top of the list.

Action

What it does

Reassign

Sets the assignee(s) — Users and/or User Groups — on every selected Assignment.

Set deadline

Applies a common due date to the selection.

Set priority

Raises or lowers priority across the selection.

Change Category

Applies a Category to all selected Assignments.

Change Location

Moves the selection to a different target Location.

Resolve

Marks the selection as finished in one step.

Change Definition

Moves the selection to a different Assignment Definition, with remapping. See the dedicated guide below.


Running a bulk action

1. Open and filter the Assignments page

In the Mobaro Backend, go to Assignments. Use the filters (status, priority, Location, assignee, Category) to narrow the list to the Assignments you intend to change.

2. Select the Assignments

Tick the checkbox on each Assignment, or use the header checkbox to select the whole filtered view.

3. Choose an action from the toolbar

Click the action you want — for example Reassign, Set deadline, or Resolve — from the toolbar at the top of the table.

4. Confirm and apply

Set the new value in the dialog and confirm. The change is applied to every selected Assignment and recorded on each one's activity feed.

Critical: Bulk actions apply immediately to every selected Assignment and there is no single undo. Filter carefully and confirm your selection count before applying — especially for Change Location and Resolve.


Bulk-changing the Assignment Definition

Moving Assignments to a different Assignment Definition in bulk is a special case, because the workflow's categories, statuses, and priorities have to be remapped. This is restricted to Super Users and organization administrators and is covered in its own guide: Change an assignment's assignment definition.


Example: covering for a departing teammate

Scenario

A maintenance technician leaves the team, and their open Assignments need to move to the rest of the crew before their last day.

Setup

  • Filter the Assignments list by assignee (the departing technician) and status Open and Started.

  • Select all results and choose Reassign.

Result

  • Every outstanding task is reassigned to the Maintenance Team User Group in one action, and each Assignment's activity feed records the reassignment.


Frequently asked questions

Q: Can I undo a bulk action?
A: There's no single undo. You can run another bulk action to set the value back, but actions like resolving are best double-checked before you apply them.

Q: Why are some Assignments missing from my selection?
A: You can only act on Assignments at Locations you have access to. Assignments outside your Location permissions won't appear in the list.

Q: Does a bulk Resolve require documentation?
A: If an Assignment's workflow requires documentation to reach a final state, that requirement still applies. See Resolving, documenting, and reopening Assignments.

Q: Can I bulk-edit Assignments on the mobile app?
A: Bulk actions are a Backend feature. On mobile, Assignments are actioned individually.

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