Overview
An Asset is a piece of equipment you track at a Location, such as a ride's train, a pump or a control panel. Once it exists, you can raise Assignments against it, target it with Checklist Schedules, print its QR code and follow its history.
You create Assets in the Backend, in one of two places: from the Location the Asset belongs to, or from the Assets list. Both create the same kind of Asset. This article covers both ways, the fields to fill in, and what to set up next.
At a glance |
|
Who can do this | Super Users, or a Role with Assets › Administrate — at Locations where you're a member |
Where | Locations › select a Location › Assets, or Locations › Assets |
Works on | Backend (web). Assets can also be created through the Public API. |
Availability | All organizations. Scheduling Checklists on Assets is an add-on: Scheduling functionality for assets. |
💡 Why this matters: Work lands on the right equipment only if the Asset exists in the right place. Creating each Asset at the correct Location, under the correct parent, is what makes its Assignments, Schedules and history make sense later.
Before you start
The Location must exist, and you must be a member of it (Super Users can use any Location). See Linking Assets to Locations.
Decide the parent. An Asset sits directly under its Location, or under another Asset at the same Location. See Asset hierarchies and parent/child relationships.
Only a Name is required. Everything else can be added later.
ℹ️ Note: Without Assets › Administrate (or Super User), Assets doesn't appear under Locations, and the Assets button on a Location is hidden. Locations › Modify isn't enough.
Create an Asset from a Location
1. Open the Location's Assets
In the Backend, go to Locations, select the Location and click Assets. The Location's Assets open as a tree.
2. Choose the parent and click Create
Select the Location itself for a top-level Asset, or select an Asset in the tree to create a child under it. Click Create.
3. Fill in the details and save
In the form that opens beside the tree, enter at least the Name and click Save. The new Asset goes under the Location or Asset you selected.
Create an Asset from the Assets list
1. Open the Assets list
Go to Locations › Assets and click Create.
2. Choose the Location and parent
In Create new asset, select the Location that will be the Asset's parent. To place it under another Asset, pick that Asset in the tree that appears. Leave it for a top-level Asset.
3. Fill in the details and save
Enter at least the Name and click Save. This way suits setting up Assets across several Locations.
Fields to fill in
Field | What to enter |
Name | Required. The name shown in the Backend, the app and reports. |
Short name | A shorter name that app users can choose to show instead. |
Description | Notes, such as install date or version details. |
External ID, Serial, Code | Your other system's ID, the manufacturer's serial number, and your own internal code. |
Custom Scanner Code | Optional value for the Asset's QR code. Must be unique across Assets and Locations. |
Manufacturer, Model, Category | Chosen from lists Mobaro maintains; ask your CSM to add a missing value. |
For the rules behind each field and how scanner codes work, see Understanding Asset fields and properties. The Location can't be changed in the edit form later; use Move — see Linking Assets to Locations.
After you create an Asset
Schedule Checklists on it: in a Schedule's Where? section, set Target type to Assets and pick it. See Asset-driven Assignments and Schedules.
Raise Assignments against it: choose it in Attach to asset when you create an Assignment.
Label it: every saved Asset has a QR code. Select Assets in Locations › Assets and click Export scanner codes to print them.
Check its history: select it and click Show Activities. See Asset history and audit trail.
⚠️ Heads-up: If Target type doesn't appear in a Schedule's Where? section, asset scheduling isn't enabled for your organization. Ask your CSM to enable Scheduling functionality for assets. Assignments can use Assets without it.
Creating many Assets
The Backend creates one Asset at a time; there's no bulk create or copy. To create many, such as every seat on a lift, use the Public API, one request per Asset, creating parents before children. See Bulk imports and API access for Assets.
Best practices
Create Assets from the Location they belong to when you set up a new ride or area — it avoids picking the wrong Location.
Number Assets with leading zeros (Seat 01 … Seat 60). The tree sorts by name, so Seat 10 would otherwise come before Seat 2.
Fill in External ID if the Asset also exists in another system, so records can be matched later.
Set a Short name for long names, so they read well on a phone.
Give each physical item its own Asset, so its work and history stay attached to it.
Frequently asked questions
How do I connect a checklist to an asset?
Create a Schedule and, in its Where? section, set Target type to Assets, then pick the Asset. If Target type is missing, ask your CSM to enable Scheduling functionality for assets. See Asset-driven Assignments and Schedules.
What information do I need to add an asset?
Only a Name and the Location it belongs to. Everything else is optional, but External ID, Serial and Manufacturer make Assets easier to find and sync.
Is there a quick way to create lots of child assets?
Not in the Backend: it creates one Asset at a time. For many Assets, use the Public API, one request per Asset, after the parent exists. See Bulk imports and API access for Assets.
My assets aren't in number order in the tree. How do I fix that?
The tree sorts Assets by name as text, so Seat 10 comes before Seat 2. Rename them with leading zeros (Seat 01, Seat 02). There's no manual reordering.
Users can't see the new assets I created. Why?
They need to be members of the Asset's Location, directly or through a User Group or Location Group, or be Super Users. See Linking Assets to Locations.
Can I create or move assets in the mobile app?
No. Assets are created, edited and moved in the Backend, or through the Public API. The app shows Assets and lets you scan their QR codes.