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Understanding assignment statuses

Learn what each assignment status means and how it reflects the progress and resolution of tasks across your organization.

Logan Bowlby avatar
Written by Logan Bowlby
Updated over a week ago

Overview

Assignments in Mobaro progress through a series of statuses that reflect their current state in the task lifecycle. These statuses help teams track the progress of tasks, ensure accountability, and maintain operational efficiency.

The primary statuses for assignments are:

  • Open

  • Started

  • Finished

Each status serves a specific purpose and provides insight into the assignment's stage.

Note: These are for default assignments. Assignments created using custom Assignment Definitions may have different states. Please check with your local administrative team for details on your organization's specific status meanings.


Assignment Statuses Explained

Open

The assignment has been created but not yet started.


Use this status when a task has been logged but no work has begun. This is the default state for all new assignments.

  • Task has been acknowledged but no action taken yet

  • Still pending review or prioritization

  • No updates or activity logged yet

Started

Work is in progress, but the task is not yet complete.


This status indicates someone is actively working on the task or has at least acknowledged that the assignment is underway.

  • Assignment has been accepted or started by a user

  • May have internal comments, notes, or attachments logged

  • Useful for showing that an issue is being addressed without being resolved yet

Finished

The task has been completed and marked as resolved.


All work has been finalized, and the assignee has documented a solution (if required) and updated the status.

  • Checklist actions or repair work have been completed

  • Supporting comments and photos should be added for future reference

  • Assignment will remain in the system for reporting and auditing


How to Change the Status of an Assignment

Assignments can be updated from:

The Mobaro mobile app

Navigate to the assignment, tap the current status, and select a new one (e.g., Started, Finished).

The Mobaro backend

Open the assignment from the Assignments tab, select the status field, and choose the appropriate status.

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