All CollectionsTroubleshoot and get helpSign-in and access problemsSign-in and access problemsResolve sign-in failures, missing access and permission-related problems.By Logan1 author·4 articlesTroubleshoot sign-in problems and disabled accountsFix Mobaro sign-in problems: wrong email or password, forgotten passwords, disabled accounts, outdated apps and HR-managed accounts.Password reset email is missing or inaccessibleCheck why a password reset email has not arrived, who can change your password or email, and when to contact Mobaro Support.A feature or menu is missing despite administrator accessSeparate feature availability, Role permissions, configured data and app-area rules when a page, button or tile is missing.User details or memberships cannot be editedDiagnose disabled User editing, read-only membership fields and inherited access, then make the change from the correct editor.
