Overview
A Smiley Question captures a rating using smiley faces instead of words or numbers — a fast, language-independent way to record satisfaction or a quick condition judgement.
Users must be Super Users or have the following Role to add or edit Checklist questions:
Checklists: Modify or Create
Why this matters: Faces are instantly understood by anyone, regardless of language or reading speed — which makes the Smiley Question ideal for quick guest-facing or shift-handover sentiment, and for high-volume checks where a tap is all you want to ask of the User. The result still maps to a score you can trend.
Adding a Smiley Question
1. Open the Checklist editor
Go to Checklists in the Mobaro Backend and open or create a Checklist.
2. Add the element
Click Add an element and choose Smiley Question, then enter a Title and optional Explanatory Text. The User answers by tapping a face on the scale.
Best practice: Use Smiley for sentiment and quick subjective reads where speed matters. For a pass/fail or a named decision, a Select question reads more explicitly — both support triggers, so choose on clarity, not capability.
Settings compatibility
Setting | Available? | Notes |
Reference Images, Manuals, Videos, Links | Yes | Attach guidance on what the rating should reflect. |
Question Categories | Yes | Group ratings for reporting and trending. |
Logic | Yes | Show or hide the question based on conditions. |
Triggers | Yes | Fires on the chosen face, the same way a Select question fires on a selected option. See Adding triggers to a Checklist. |
Frequently asked questions
Q: How is a Smiley answer scored?
A: Each face maps to a value on the scale, so smiley answers can contribute to a Checklist's score and be trended like other ratings.
Q: Can a sad face raise an Assignment automatically?
A: Yes. Add a trigger with a condition on the chosen face (for example, the lowest face) to raise an Assignment or require a comment. See Adding triggers to a Checklist.
Q: When should I use Smiley vs. a Slider?
A: Both capture a rating. Smiley is best for quick, intuitive sentiment; a Slider suits a finer numeric scale.