Overview
When access to an area is delayed, you may need to extend the deadlines of existing maintenance Assignments. Review the affected work, agree the new date and use a bulk deadline change where the same date is appropriate.
At a glance |
|
Who can do this | Super Users or Users who can modify every selected Assignment |
Where | Assignments › Edit Assignments › Set Deadline |
Works on | Backend (web) |
Availability | All organizations |
💡 Why this matters: The work stays open with its history while its deadline reflects the agreed plan.
Before you start
Confirm which jobs can wait and which still require action. Changing a deadline is not authorisation to operate equipment or ignore a restriction. Different jobs may need different dates.
Walkthrough
1. Select the affected open work
In Assignments, filter by Open, the affected Location and, if useful, assignee or category. Inspect the rows and select only the intended jobs. Bulk editing supports up to 300 selected Assignments.
2. Choose the deadline action
With at least two editable Assignments selected, open Edit Assignments and choose Set Deadline. Read the list in the dialog. Do not use Resolve just to remove overdue rows.
3. Set the agreed date
Set Ends at and save. The same date applies to the selection; it is not a relative extension by a number of days. Definition priorities with time-frame policy Disabled may not receive a deadline.
4. Check the resulting work
Open representative Assignments and confirm their deadlines, states and assignees. Add a comment explaining the agreed delay where the record needs it. Recheck any Definition-based job that did not take the deadline.
Check the outcome
The intended work remains open and shows the agreed deadline. Unrelated jobs and operational restrictions have been reviewed separately.
Best practices
Use separate selections for different replacement dates.
Keep the reason for the change with the work.
Check the activity history after a broad update.
Frequently asked questions
Can I extend every deadline by exactly seven days?
The bulk action sets one Ends at value for the selection. It does not add a relative seven days to each existing deadline.
Why is Edit Assignments absent?
Select at least two Assignments and make sure you can modify every selected row. See bulk-action permissions.
Will this close the Assignments?
No. Set Deadline changes the deadline, not the completion state.