All CollectionsRun rides with RideOpsDowntime and opening hoursDowntime and opening hoursTrack interruptions, manage opening hours and understand uptime and reliability measures.By Logan1 author·14 articlesUse Downtime in MobaroLearn how Downtime moves through Open, Blocking, Resolved and Closed states, and how Downtime records contribute to Reports.Uptime, downtime and lag timeUnderstand these time measures, how Mobaro calculates their percentages and where to review them in the mobile app and on Dashboards.Set up Downtime trackingCheck permissions, enable Operational Logging, configure Downtime categories and set up automatic Assignments.Use Operational LoggingTurn on Operational Logging, read a Location's readiness and status, open and close Locations, and correct the record in the Uptime Summary.Add opening hours to a LocationAttach an opening-hours Calendar and time zone to a Location, and see what opening hours affect: suggested Downtime durations and RideOps times.How opening hours affect Downtime trackingHow Mobaro uses opening hours to suggest a Downtime's duration when you close it, with worked examples and the cases that aren't trimmed.Create Downtime Templates for RideOpsCreate Downtime Templates so RideOps Operators start a Downtime in one tap with the right category, and choose if each one creates an Assignment.Manage Downtime and uptime from the mobile appOpen and close Locations, start Downtime and follow live metrics from the Operations tile in the Mobaro app, and what makes a Downtime Open or Blocking.Review Downtime in a Location's Uptime SummaryReview operating periods and Downtime history, correct or close Downtime records, and log an interruption that was missed.Review and correct uptime in the Uptime SummaryUse a Location's Uptime Summary to check its uptime periods, correct or delete them, and add a Downtime that wasn't logged at the time.How Mobaro calculates Downtime registrationsWhat to count in a Downtime's duration, how it becomes a downtime percentage, worked scenarios, and how to correct a closed Downtime.MTTR and MTBF reliability metricsHow Mobaro calculates MTTR and MTBF from Downtimes and uptime, how to filter and read the widget, and pitfalls that distort them.Plan exceptional opening hours for a rideAdjust the opening-hours Calendar for a closure or special event and verify the Location's Calendar and time zone.Reconcile a day with an unlogged ride interruptionRecord a missed interruption within a completed operating period and check the resulting uptime and Downtime records.
