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Resolve and track Assignments

Update status, document repairs, collaborate, resolve work and review Assignment history.

1 author13 articles
Assignments overviewLearn where Assignments come from, how standard Assignments and Assignment Definitions differ, and how open work affects readiness.
Assignment statusesLearn what Created, Started and Finished mean, who can change an Assignment's status, and how to change or reopen it.
Resolve, document and reopen AssignmentsResolve an Assignment in the Backend, record what was done, reopen it with a reason, and find resolved Assignments later.
Resolve an Assignment in the mobile appHow to resolve an Assignment in the Mobaro mobile app by adding a Solution, when a description is required, and what to do if you resolved one by mistake.
Change an Assignment's status in the mobile appWhat you can change about an Assignment's status in the mobile app, how to move between a definition's states, and what needs the Backend.
Follow Assignments with subscriptions and commentsWho follows an Assignment, what subscribers are notified about, how to subscribe or unsubscribe, and how to comment and mention people.
Document a repair with before-and-after evidenceKeep the original fault, repair notes and resolution photos together on one Assignment for a clearer maintenance record.
Update Assignments in bulk in the BackendSelect several Assignments in the Backend to set priority or deadline, change Location or Categories, reassign or resolve them at once.
Assignment resolution best practicesWrite useful resolutions, document unfinished work and add a review step with Assignment Definitions.
Record an Assignment closed without completionAdd a documented Final state for canceled or rejected work and keep it distinct from successful completion.
Report on and export AssignmentsFilter, sort and export Assignments to Excel or PDF, and use Dashboard widgets, emailed Reports or the API for further reporting.
Orphaned AssignmentsLearn why orphaned Assignments remain open after a Checklist changes, where they appear in Reports and how to hide them.
Delete Assignments and find deleted recordsCheck who can delete Assignments, understand the effects on related records and find deleted Assignments with Show deleted.