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RideOps Bulletin widget

Show a titled message to Operators on a ride's RideOps tablets with the Bulletin widget: where to write it, how to make it show, and its limits.

Written by Logan Bowlby

Overview

The Bulletin widget shows a titled message to Operators on a ride's RideOps tablet, at the top of the Operation Dashboard. Use it for information every shift at that ride should see while operating: a temporary procedure, a reminder about a height check, or who to call today.

You write the bulletin on the Location in the Backend, and it shows on every tablet at that ride. Each Location has one bulletin.

At a glance

Who can do this

Super Users or a Role with Locations › Modify. Operators see it on the tablet

Where

Locations › a Location › RideOps Settings › Widgets configuration › Bulletin Widget

Works on

Backend (web) to write it; RideOps to show it

Availability

Turned on per organization by Mobaro. Ask your CSM about Enable RideOps Bulletin Widget

💡 Why this matters: A bulletin puts the day's must-know information where Operators already look, instead of on a paper note by the panel, and one change reaches every tablet at the ride.


Write the bulletin

1. Open the Location's RideOps Settings

In the Backend, go to Locations, open the ride's Location and click RideOps Settings.

2. Find the Bulletin Widget fields

Scroll to the Widgets configuration section and its Bulletin Widget heading. If the section or heading is missing, your organization doesn't have the Bulletin widget turned on.

3. Enter a title and content

  • Bulletin Widget Title: a short plain-text heading.

  • Bulletin Widget Content: the message. The box is a formatted-text editor, like the custom Operator messages in RideOps Configuration.

4. Save

Confirm the dialog and save the Location. Tablets pick up the new text the next time they update the ride, usually within a few minutes. To update the bulletin later, edit the same fields. To stop showing it, turn the widget off as described below.


Make it show on the tablets

Whether the widget shows depends on whether the Location's tablet settings are locked:

The Location is

The Bulletin widget shows when

Not locked (the default)

The tablet's Bulletin widget setting is on. Each tablet has its own setting. It's off on tablets that ran the ride before Mobaro turned the widget on, so switch it on there

Locked with Lock RideOps app configuration

Show bulletin widget is ticked under the lock in RideOps Configuration. It's off by default, so tick it

On an unlocked tablet, Operators can hide the widget with Hide from dashboard on the widget, or with Bulletin widget in the tablet's settings panel, and turn it back on there. On a locked tablet they can't hide it.

⚠️ Heads-up: The widget only shows while the ride is open and ready for operation, above the Riders and Queue widgets. It isn't shown on the Not ready for operation or closed screens, so don't rely on it for anything Operators must read before opening.


What the bulletin can and can't do

It can

It can't

Show one title and message per Location, on every tablet at that ride

Show different messages to different Operators or tablets

Be changed at any time; tablets update within minutes

Expire or switch on at a set time; you change or clear it yourself

Show formatted text

Record who has read it

Show an empty card if both fields are empty and the widget is on

Appear in the Mobaro mobile app or on Backend dashboards

For information Operators must confirm before the ride can open, use handover notes instead. See Handover notes — require operators to acknowledge critical information.


Best practices

  • Keep the title short and the message to what's true today; remove it when it's no longer true.

  • Put the name of the team or extension to call, not a person, in contact details.

  • Lock the Location's tablet settings with Show bulletin widget ticked if every shift must see it.

  • Use handover notes, not the bulletin, for anything that should block opening.


Frequently asked questions

How can I put information into the bulletin widget in RideOps?

In the Backend, open the ride's Location › RideOps Settings › Widgets configuration and fill in Bulletin Widget Title and Bulletin Widget Content, then save. The text shows on that ride's tablets within a few minutes.

I can't find the bulletin widget settings. Where are they?

They only appear when Mobaro has turned on Enable RideOps Bulletin Widget for your organization. Ask your CSM.

The bulletin isn't showing on the tablet. Why?

Check the ride is open and ready for operation. Then check the tablet's Bulletin widget setting is on (tablets used before the widget was turned on start with it off), or, if the Location is locked, that Show bulletin widget is ticked.

Can I post the same bulletin on every ride at once?

No. Each Location has its own bulletin, so enter it on every ride that needs it.

Can operators confirm they've read the bulletin?

No. The bulletin doesn't track readers. Use a handover note that requires acknowledgement instead.

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