All CollectionsTroubleshoot and get helpChecklist and Schedule problemsChecklist and Schedule problemsFind missing work and investigate Checklist logic, changes and scheduling issues.By Logan1 author·7 articlesA Checklist is missing from the mobile appWhy a Checklist is missing from the Mobaro app and how to find it: phone checks, filters and map, Schedule setup, and messages when it won't open.A Checklist is missing from the BackendFind a missing Checklist by checking the organization, permission folder, search scope and access before changing its Schedule.Checklist changes are not showing where expectedTrace a Checklist edit from the saved version to the Schedule, language and device, while protecting work already in progress.A Schedule runs at the wrong time or on the wrong dayCheck Calendar Patterns, Specifics, time zones, validity dates and Exclusions when scheduled work appears at an unexpected time.Checklist logic is hiding a question or page unexpectedlyCheck condition combinations, source answers, weekdays and Location Properties when expected Checklist content does not appear.Unsupported question when completing a ChecklistWhy the Mobaro app shows a question as not supported, what happens to the Result if you continue, and how to update the app.A scanner code opens the wrong work or nothingTrace a QR code to its Location or Asset and distinguish navigation from Scanner Question validation.
