Mobaro

Logan Bowlby

RideOps

Configure RideOps for your Locations end-to-end: enable Operational Logging, set Operators, Checklists, Queues, Dispatches, Positions, and widget options to tailor the experience for your park.

Setting up RideOps

Create handover notes from the Mobaro Backend to require RideOps operators to acknowledge critical information before they can operate the ride, with full auditing.

Handover notes — require operators to acknowledge critical information

How Notes work in Mobaro — capturing observations against a Location with a Title, Type, description, and attachments, plus approval follow-up, activity history, and reporting.

Creating and managing Notes

Create the Note Types that categorize your Notes — so Notes can be grouped, filtered, and reported on consistently.

Setting up Note Types

Create Note Templates to make logging Notes on RideOps faster and more consistent — pre-filling a Note's Title, description, and Type.

Setting up note templates

An Operator's guide to running a ride in the RideOps app — logging in, completing preopening checks, opening, recording dispatches and queue times, logging downtime, leaving handovers, and closing.

Operating a ride in RideOps

Let Operators select themselves at RideOps sign-in by scanning a badge instead of scrolling or typing their name — they still enter their PIN.

Enable barcode sign-in for RideOps operators

Install the RideOps Progressive Web App on tablets, Android, and iOS by adding rideops.mobaro.com to the home screen, for a full-screen, offline-capable app without an app-store download.

Setting up the RideOps app as a PWA on tablets

Assign Preopening and Closing Checklists to a ride's RideOps Settings, set a validity period, and require approval so a ride can't open until its safety checks are complete and signed…

Configuring checklists for RideOps

Create, configure, and manage RideOps Keys — the credential a tablet uses to log into the RideOps app — including limiting Keys to Locations and letting Operators switch between rides.

Creating and managing RideOps key

Set up RideOps Positions and Attendants on a Location — create mandatory or optional positions with required competencies, and define who can attend.

Getting started with attendants and positions

Configure queue and dispatch settings for a ride in RideOps — maximum queue time, step size, dispatchable units, capacity per unit, and dispatch targets — and understand how throughput is…

Managing queues and dispatches in RideOps

See how to setup and configure the RideOps companion app for use

Configuring RideOps

Sign in, sign out, and switch Attendants on RideOps Positions — what qualifies an Attendant, and why to use Switch rather than Sign out on mandatory positions.

Signing in as an attendant

Factory-reset a RideOps tablet to its initial setup state when switching Locations or RideOps keys — and what to have ready before you do.

Resetting the RideOps app

For RideOps operators: what a handover note is, why the ride won't dispatch until you acknowledge it, and how to view and acknowledge one at sign-in.

Acknowledging handover notes (for operators)

Using RideOps

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