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Signing in as an attendant

This article goes over how Attendants log into and switch Positions via RideOps

Logan Bowlby avatar
Written by Logan Bowlby
Updated over 7 months ago

Overview

Logging in and out as an Attendant is a straightforward process. Understanding how to effectively manage your login status and switch between Positions can ensure smooth operations during your duties.

Users must be listed as Attendants for a Location via RideOps Settings to be logged in as an Attendant through RideOps.


Logging in as an Attendant

Attendants can easily log in to any open Position if they meet the following qualifications:

  1. Being listed as part of the Location's Attendants

  2. Holding any required Attendant-related Competencies, if applicable

  3. Holding any required Position-related Competencies, if applicable

Note: For more information on setting up Attendants and Positions, including Competency requirements, refer here.

To login as an Attendant, follow these steps:

  1. Navigate to the RideOps dashboard.

  2. All unstaffed Mandatory Positions will be listed on the dashboard.

    1. These Positions must be staffed prior to an Operator being able to open the Location

  3. To staff an Optional Position, either click on the "[Operator Name] & # attendant(s)" at the top right of the page or click the Operators & Attendants icon on the side panel.

    1. Unfilled Positions will have a "SIGN IN" button

Note: Unlike the Operator position, Attendants do not need to sign in with a pin code and can be easily managed by the Operator in charge of the Location.

Signing Out and Switching Attendants or Positions

Currently staffed Positions offer two options:

  • SWITCH : Allows for an easy switch from one Attendant to another.

  • SIGN OUT : Allows the Position to become completely unstaffed.

Warning: Signing out of a Mandatory Position will return the Location to a "Not ready for operation" state until the Position is staffed again. Therefore, it is recommended to use the SWITCH option for mandatory Positions.

Sign Out option:

Switch option:

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