Overview
Reset a RideOps tablet back to its initial setup state when you're switching it to a different Location or RideOps key.
Critical: A reset requires entering a new RideOps key afterward. Only reset once you have the new key ready, so the tablet isn't left unusable.
Resetting a RideOps tablet
Tap the RideOps icon in the upper-right corner.
Click
Factory Reset.Confirm with
OK.
After the reset, enter the new RideOps key and configure the tablet for the Location you want.
Good to know
An Operator must be logged in to reset the key this way. If you can't log in an Operator, clear the browser's cache and cookies for RideOps instead.
Switching Locations often? Rather than resetting each time, use a RideOps key that lets Operators switch Locations natively in the app. See Creating and managing RideOps keys.