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Missed Checklists widget

What the Missed Checklists widget counts, its State and critical filters, why the number can differ from its list, and where to act on misses.

Written by Logan Bowlby

Overview

The Missed Checklists widget shows how many scheduled Checklists were missed: their slot ended without a Result. Click the number to see them per Location. Use it to spot where scheduled work isn't getting done.

To add the widget, see How to set up Dashboard Templates. To act on missed Checklists, see How to handle missing Results.

At a glance

Who can do this

Super Users, or a Role with Dashboard Templates › Manage, add it. Viewers see only data for Locations they can access.

Where

Dashboard Templates › a template › Add a widget › Count › Missed Checklists

Works on

Backend (web)

Availability

All organizations

💡 Why this matters: A missed Checklist is a gap in your compliance record. Seeing where they build up lets you fix the Schedule, staffing or process behind them.

Missed Checklists widget showing the number of missing Checklists

What it shows

The number is the count of missed Checklists — one per Calendar slot or Ad Hoc Slot and Location (or Asset) that ended with no Result — whose slot ended in the time range. A slot ends at its deadline, or at the end of its grace period if it has one.

  • By default only missed Checklists still in the Missing state count, so the number drops as they're approved or rescheduled.

  • Checklists that are still available or overdue aren't missed yet. See Overdue Checklists widget.

  • Schedules or Ad Hoc Slots with Ignore missing results don't create missed Checklists.

  • Super Users see all missed Checklists. Other Users see those at Locations they're a member of, from Schedules they can see — and the number only counts those whose Results they're allowed to see.

The widget's title reads Missing Checklists by default.


Settings and filters

Setting

What it does

Default

Time range

Counts missed Checklists whose slot ended in the period. Includes All Time, Today, Last week, Custom Time Range and more.

All Time

Checklist Categories

Only Checklists in the chosen categories. Shown only if your organization uses them.

All

Schedules

Only the chosen Schedules. Continuous Schedules aren't listed.

All

Checklists

Only the chosen Checklists.

All

Locations

Only the chosen Locations or Location Groups.

All you can see

State

Missing, Approved and/or Rescheduled. With none selected the widget shows 0.

Missing

Critical only

The alert icon: Only show missing results that are critical for operation.

Off

Title

Your own title for the widget.

Missing Checklists


Reading the widget

  • Click the number to list each Location with its Missing, Approved and Rescheduled counts for the states you selected. Click a Location to see its Checklists with the Schedule (or Ad hoc Slot), Start and End. Use the back arrow to return.

  • The list uses the same filters and time range as the number.

  • You can't approve or reschedule from this list. Do that in Results › Missing Results, or from the Location Overview widget.

  • The widget reloads when you change a filter and with the dashboard every 10 minutes. Save changed filters in a Personal filter — see How to use the Dashboard.


Best practices

  • Set the time range to Last week or Current month for a trend, and keep one widget on All Time as your backlog of unhandled misses.

  • Turn on critical only for a view of the misses that affect operation.

  • If the same Checklist keeps being missed, fix the Schedule — see Preventing missed Checklists.


Frequently asked questions

Which dashboard widget shows missed checklists?

This one, in the Count category. For missed Checklists per Location on a card, use the Location Overview widget, where missing Checklists show red in the Checklists bar.

The widget shows 0 missing today, but I can see missing results for today. Why?

A Checklist only becomes missed when its slot ends, and the widget counts it for the day the slot ended. Also check the State filter: approved or rescheduled ones aren't counted by default.

The widget shows a lower number than the list when I click it. Why?

The list shows every missed Checklist at your Locations. The number only counts those whose Results you're allowed to see, for example from Schedules you review. Super Users and Roles with Results › View see the same in both.

Does clicking the widget show older missed checklists outside my time range?

No. The list uses the same time range, State and other filters as the number. To see every unhandled miss, set the time range to All Time or use Results › Missing Results.

Can I get a notification about missed checklists?

Not from this widget. Reviewers with Validate Missing can turn on the Missed results digest. See How to handle missing Results.

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