Overview
You use the Mobaro app to complete Checklists, handle Assignments and stay up to date with your team. This article shows how to download it and how to keep it up to date, both from your app store and with the smaller updates the app installs itself.
At a glance |
|
Who can do this | Anyone with a Mobaro user |
Where | The App Store (iPhone and iPad) or Google Play (Android) |
Works on | Mobile app (iOS and Android) |
Availability | All organizations |
Download the app
Search for Mobaro in your device's app store, or use these links:
Mobaro for iPhone and iPad on the App Store
Mobaro for Android on Google Play
The current Mobaro app is built for iOS and Android. Check the store listing for the minimum operating system version. On a computer, use the Backend in your browser at app.mobaro.com instead.
ℹ️ Note: A Windows version of the app is listed in the Microsoft Store, but it's an older version than the iOS and Android apps and doesn't get in-app updates. Contact Mobaro Support before you rely on it.
Update from the app store
App store updates are new versions of the app. They can include larger changes, fixes and new features.
Open the App Store or Google Play.
Search for Mobaro.
If an update is available, tap Update.
Turn on automatic updates in your app store so you get new versions without checking by hand.
In-app updates
Between app store versions, the Mobaro app also receives smaller in-app updates. The app checks for them when it opens the sign-in screen and the home screen, and downloads them in the background while you're online. When an update is ready, a download icon (a cloud with an arrow) appears in the header of the home screen.
Tap the download icon in the header.
In the Update Available dialog, tap Install Now.
Wait while the app restarts.
In-app updates are only offered to app versions that can run them. If your app is too old, update it from the app store first. If the app shows Required update available, tap Update App: the app installs an in-app update if one is available, or opens your app store.
Check which version you have
Tap your profile photo on the home screen to open your profile. App Version is the version you installed from the app store, and Deploy Version is the in-app update you're running. The sign-in screen also shows the App Version. If your app store shows Update for Mobaro, you're not on the latest version.
If the app won't update
Check that you're online, then try the update again. If you're asked to update the app, updating is the fix; don't uninstall it. Uninstall and reinstall the app only as a last resort.
🛑 Critical: Before you uninstall the Mobaro app, check that the home screen shows No pending uploads. Uninstalling removes the app's data from the device, including Checklist answers that haven't been uploaded yet.
Managed devices
If your organization manages devices with a mobile device management (MDM) system:
If your MDM installs apps from the App Store or Google Play, it can install Mobaro updates from there, so push new versions to every device when they're released.
If your MDM can't use the app stores, contact Mobaro Support or your Mobaro representative for the app files to deploy yourself.
In-app updates reach managed devices in the same way as other devices, as long as the installed app version can run them.
Best practices
Turn on automatic updates, or push new versions through your MDM, so every device stays current.
Update devices before a busy period, such as the start of a season, not during a shift.
Install in-app updates when the download icon appears.
Never uninstall the app while the home screen shows pending uploads.
Frequently asked questions
Where do I download the Mobaro app?
From the App Store on iPhone and iPad, or Google Play on Android. Search for Mobaro, or use the links under Download the app. Then sign in with the email address on your Mobaro user.
Can I use the Mobaro app on a Windows PC or a Mac?
Use the Backend in your browser at app.mobaro.com instead. The current Mobaro app is built for iOS and Android. A Windows version in the Microsoft Store is older than the iOS and Android apps, so contact Mobaro Support before you rely on it.
How do I know I have the latest version?
Open your profile from the home screen and check App Version and Deploy Version. If your app store shows Update for Mobaro, install it. If the download icon shows in the home-screen header, tap it to install the in-app update.
Our devices are managed. How do I push a new version to every device?
Push the latest Mobaro version from the App Store or Google Play through your MDM. If your MDM can't use the app stores, ask Mobaro Support for the app files.
Can I get an APK file instead of using Google Play?
Ask Mobaro Support. If your devices can't use Google Play, Mobaro can provide the app files for you to install or deploy yourself.