Overview
Change result location moves a completed Result to another Location — for example when an inspection was done on the right ride but recorded against the wrong one. You can set its Asset at the same time.
The answers, the user who completed it, the score and any approval stay as they are. Assignments raised from the Result move with it.
At a glance |
|
Who can do this | Super Users only. It can’t be given through a Role — Results › Modify isn’t enough. |
Where | Results › select one Result › Change result location |
Works on | Backend (web), Public API |
Availability | All organizations |
💡 Why this matters: A Result’s Location decides which Location it reports under, who can see it, and which Schedule slot it counts toward. Recording it at the right Location keeps compliance records and dashboards accurate.
Change a result’s location
1. Open Results
In the Backend, go to Results.
2. Select the Result
Tick the checkbox next to one Result. You can move one Result at a time, and Certification Process Results can’t be moved, so the option doesn’t show for them.
3. Click Change result location
Click the Change result location icon in the toolbar.
4. Choose the Location and Asset
In the Change result location dialog, pick one Location in the Add location field. If that Location has Assets, an Assets picker appears; choose one if the Result is about a specific Asset. Only Assets at the chosen Location are offered, and picking a Location clears the previous Asset. If you leave Assets empty, the Result no longer has an Asset.
If the Result came from a Calendar schedule, the dialog warns that the change can have scheduling consequences — see below.
5. Confirm
Click Change Result Location. You see Successfully updated result location.
What changes
Item | What happens |
The Result | Gets the new Location and Asset. Its history records Location changed and Asset changed, with who and when. |
Assignments raised from it | Move to the new Location and Asset, as long as they’re still at the original ones. |
Who can see it | Follows the new Location: Users without access to it no longer see the Result. |
Calendar schedule slot | Recalculated for both Locations — see below. |
Answers, user, score, approval | Unchanged. To change the user, see Changing the User Who Completed a Result. |
Calendar schedule effects
If the Result belongs to a Calendar schedule slot, Mobaro recalculates the slot for both Locations:
Original Location — if another Result of the same Checklist was done there in the slot, it takes over. Otherwise, once the slot has ended, the original Location is recorded as missing for that slot.
New Location — the Result counts as completed there, clearing a missing Result for it. If that Location already had one in the slot, the moved Result is kept as an extra.
That makes the change useful when a check was done at the right place but logged at the wrong one: the correct Location stops showing a missing Result.
🛑 Critical: Moving a Result out of a Calendar schedule slot can leave the original Location with a missing Result for that slot. That affects its compliance record and missing-Result reporting. Check the slot before you move it — see How to handle missing Results.
Change it through the API
Integrations can move a Result with PUT /api/customers/results/{id}/change-target, sending Location (required) and, optionally, Asset. Leaving out Asset clears it. The same rules apply: the Asset must belong to the Location, and Certification Process Results are rejected. Use an API key that isn’t read-only — see Getting started with the Mobaro API.
Best practices
Check the Result’s Schedule and slot before moving it, especially near the end of a slot.
Let the person who did the Checklist know it was moved. The Result’s history shows who moved it and when, but not why.
If mistakes repeat, look at how staff pick the Location — for example scanner codes or clearer Location names.
Frequently asked questions
What role is required to change the location of a checklist result?
None — only Super Users can change a Result’s Location, and it can’t be granted through a Role. Users with Results › Modify can edit answers but don’t get the Change result location option. Ask a Super User to move it.
I did an inspection but put it on the wrong location. What should I do?
Ask a Super User to move it: in Results, select the Result, click Change result location and pick the right Location (and Asset). Its Assignments move with it. You don’t need to redo the Checklist.
Can I change several results’ locations at once?
No. Select one Result at a time. For many Results, use the Public API endpoint above.
Can I move a certification test to another location?
No. Results from a Certification Process can’t be moved, in the Backend or through the API.
Can I fix who completed the result instead?
Yes, with a separate tool, also for Super Users only. See Changing the User Who Completed a Result.