Overview
Where you find a Checklist in Mobaro depends on its state: finished, waiting for a Reviewer, still in progress, invalidated or missed. Each state has its own place in the Backend under Results, and some can also be found in the mobile app.
Mobaro has no "Rejected" state. A Reviewer can Disapprove a completed Result, which keeps it in Results, or a Result can be Invalidated, which takes it out of reporting. This article tells you where to look for each case. For filters and actions on the Result pages, see Viewing Checklist Results.
At a glance |
|
Who can do this | Super Users. Otherwise, members of the Result's Location with Results › View, the Schedule's Reviewers, or its Assignees, depending on Results visible to |
Where | Results, and Missing Results, Resumable Results and Invalidated Results under it |
Works on | Backend (web); Mobile app (Reports, and Review for Reviewers) |
Availability | All organizations |
Where each checklist state appears
Checklist state | Where to find it |
Completed (submitted) | Results. The State filter shows Default, Approved, Disapproved or Awaiting Validation. |
Waiting for a Reviewer | Results with State set to Awaiting Validation. In the app, Reviewers see these under Review › Awaiting Validation. |
Disapproved by a Reviewer | Results with State set to Disapproved. See Disapproving Results. |
In progress (saved to finish later) | Results › Resumable Results. Tick Include resumed results to also see ones a user has open right now. |
Invalidated | Results › Invalidated Results, or Resumable Results if it was made resumable. See Invalidating Results. |
Not submitted by the end of its slot | Results › Missing Results. See How to handle missing Results. |
⚠️ Heads-up: Every Result page filters by Time range. If a Checklist you expect isn't listed, widen the range first — a range can cover up to 12 months.
Find a completed checklist
1. Open Results
In the Mobaro Backend, go to Results.
2. Set the time range and filters
Set Time range to cover when the Checklist was completed, then narrow down with Locations, Checklists, Users or State.
3. Open the Result
Tick the Result and click View to open the report.
In the mobile app, completed Results you have access to are under Reports.
Find a checklist in progress
A Checklist saved to the cloud before it was finished is a resumable Result. In the Backend, go to Results › Resumable Results. The list shows each Result's Progress, Resumed By (who has it open), Resumable By and when it Expires.
Include resumed results adds Results that a user currently has open. They're hidden by default.
Make Resumable releases a Result from the user who has it open, so others in the Schedule can resume it. You need Results › Modify.
Delete Resumable Result removes an unfinished Result. You need Results › Delete.
In the mobile app, open the same Checklist for the same Location. If a saved Result exists, the app shows Select Resumable Result, where you can continue it or Start a new result.
🛑 Critical: Deleting a resumable Result can't be undone — its answers are lost. If the Checklist came from a slot and nobody submits it before the slot ends, it becomes a Missing Result.
Find an invalidated checklist
An invalidated Result leaves Results and reporting. If it was made resumable when it was invalidated, it's in Resumable Results for the assignees to finish. Otherwise it's in Results › Invalidated Results. From there you can click Make invalidated result resumable if it came from a Continuous Schedule or from a slot that hasn't expired. See Invalidating Results.
Best practices
Set the Time range before you conclude that a Checklist is lost.
Resume an existing saved Result rather than starting a new one, to avoid duplicates.
When you invalidate a Result that still needs doing, keep it resumable so the answers aren't lost.
Frequently asked questions
Where can I find checklists that have already been completed?
In the Backend, go to Results and set the Time range to cover the date — up to 12 months at a time. Then filter by Location or Checklist and click View. In the mobile app, open Reports. See Viewing Checklist Results.
My checklist disappeared from the app. Where did it go?
If its slot ended before it was submitted, it became a Missing Result: look in Results › Missing Results and reschedule it to make it available again. If it was invalidated, look in Results › Invalidated Results. See How to handle missing Results.
How do I find a resumable result in the mobile app?
Open the same Checklist for the same Location. If a saved result exists, the app shows Select Resumable Result, listing who saved it and when. Pick it to continue where it was left off.
A checklist shows as waiting for approval, but I can't find it to approve. Where is it?
In Results, set the State filter to Awaiting Validation and check the Time range. You only see it if you can see that Result — as a Super User, a Reviewer of its Schedule, or with Results › View at its Location.
Can I reopen a checklist that was already submitted?
Yes, while its slot is still active. Select it in Results, click Invalidate and keep Make the active invalidated results resumable ticked. It then appears in Resumable Results with its answers. See Invalidating Results.
Why are there two resumable results for the same checklist?
Someone chose Start a new result instead of resuming the saved one, so both stay unfinished. Resume the right one and delete the other in Resumable Results. The Default App Settings option Disable starting new when resumable exists prevents this.